SERVPRO of Chico / Lake Almanor and SERVPRO of Yuba City / Grass Valley Employee Photos
Jackie started with SERVPRO as a Job File Coordinator in 2017, and recently moved into the Office Manager position. She has proven to have excellent customer service and telecommunication skills. Jackie is responsible for assisting our customers from the start of the job to the end by communicating with our customers and their insurance company.
Jackie is ECTP Certified in Water Damage, Mold Remediation, Fire Damage and Carpet/Upholstery Cleaning, and recently became IICRC certified in Water Damage Restoration. Jackie is currently becoming familiar with Xactimate to be able to assist in our estimating.
Jackie is never afraid to work long hours or pick up any additional work. She is a very valued member of our SERVPRO team.
Fire Restoration/Janitorial Crew Chief
Maria has been in the restoration industry for more than 15 years and has been with SERVPRO of Chico / Lake Almanor since 2011. She has worked with or for the owner William Jones for the past 15+ years and is IICRC Certified in fire restoration and ECTP certified in crew production, water production, fire production and carpet and upholstery production. She is an outstanding crew chief, runs all cleaning and content production for our franchise. Maria is always willing and able to respond 24/7 to any loss that SERVPRO receives.
Maria enjoys spending time with her family and she volunteers for the American Cancer Society Relay for Life every year to show her support for her community and for SERVPRO!
She is bilingual and always available for translation.
Debbie is our Accounting Representative. She has been with us for two years. Debbie is an expert in what she does, with over 20 years experience. She worked for a tax service as a full charge bookkeeper before coming to us at SERVPRO.
Debbie is always willing to help the team out whenever she can. She is happy to stay late to make sure everything runs smoothly for our team. She is such an asset to the company.
In her spare time, Debbie enjoys spending time with her family and her dogs.
Casey started as a Water Mitigation Technician and shortly after became a Mitigation Crew Chief.
We are thrilled to announce that as of December of 2019 that Casey has become our Production Manager! Casey works tirelessly to provide exceptional service to our community and to ensure a safe environment for the production team.
Casey is Water, Mold and Fire Certified with the IICRC.
Mariah came on board as a Fire/Janitorial Production Technician and through years of hard work and dedication to the SERVPRO cause has jumped her way up to being a Crew Chief.
Mariah consistently provides quality service to our customers and always shows a smile to everyone she meets. We are honored to have her on board with us.
Mariah is Water Certified with the IICRC.
Kelsey came to us fresh out of high school to start as a production technician and quickly transitioned to a job file coordinator, a marketing support coordinator, a project manager and a production manager.
Kelsey has stepped into the role of a job file coordinator to provide excellent service to our customers and to our insurance clients.