Jackie started with SERVPRO as a Job File Coordinator in 2017, and recently moved into the Office Manager position. She has proven to have excellent customer service and telecommunication skills. Jackie is responsible for assisting our customers from the start of the job to the end by communicating with our customers and their insurance company.
Jackie is ECTP Certified in Water Damage, Mold Remediation, Fire Damage and Carpet/Upholstery Cleaning, and recently became IICRC certified in Water Damage Restoration. Jackie is currently becoming familiar with Xactimate to be able to assist in our estimating.
Jackie is never afraid to work long hours or pick up any additional work. She is a very valued member of our SERVPRO team.
Fire Restoration/Janitorial Crew Chief
Maria has been in the restoration industry for more than 15 years and has been with SERVPRO of Chico / Lake Almanor since 2011. She has worked with or for the owner William Jones for the past 15+ years and is IICRC Certified in fire restoration and ECTP certified in crew production, water production, fire production and carpet and upholstery production. She is an outstanding crew chief, runs all cleaning and content production for our franchise. Maria is always willing and able to respond 24/7 to any loss that SERVPRO receives.
Maria enjoys spending time with her family and she volunteers for the American Cancer Society Relay for Life every year to show her support for her community and for SERVPRO!
She is bilingual and always available for translation.
Debbie is our Accounting Representative. She has been with us for two years. Debbie is an expert in what she does, with over 20 years experience. She worked for a tax service as a full charge bookkeeper before coming to us at SERVPRO.
Debbie is always willing to help the team out whenever she can. She is happy to stay late to make sure everything runs smoothly for our team. She is such an asset to the company.
In her spare time, Debbie enjoys spending time with her family and her dogs.
Marilynn is our Marketing Support Coordinator! She has been with us for almost a year!
Marilynn started with us as a Marketing Representative, spent a brief time in Production working with Maria, then moved into our Job File Coordinator Position, and has now happily landed as the Marketing Support Coordinator and Event Planner.
Marilynn does her best to be where ever she is needed and always strives to spread a positive attitude!
SERVPRO is happy to have her on our team!
Summer came to us as a temporary associate and quickly became a valued member of the SERVPRO family. After gaining a year of experience working in this industry, she moved up the chain and became a Crew Chief.
As a Crew Chief, Summer is often put in charge of a small crew for smoke damage cleaning and janitorial cleaning.
Summer is always energetic and is always ready for a challenge.
Summer is IICRC Certified in Water Damage Restoration and she is ECTP Certified in Water, Fire, Mold, Carpet Cleaning, and Contents.
Isabel came to us as a family member of one of our longest standing employees. Isabel has had several years of experience working in this industry and she has proven that time and time again.
Isabel isn't afraid to work long hours and on difficult projects. She is a valued member of our SERVPRO family and we are happy to have her on board.
Jared came to us eager to learn and with a big smile on his face. This positivity has him rocking it in our duct cleaning/carpet cleaning/upholstery cleaning division.
Jared is a fast learner and is a friend to all. Jared is working on learning more about the Water Damage Restoration side of SERVPRO and is always eager for more knowledge.
Jared loves this community and work at all of our community events!