Recent General Posts

Our Highly Trained Restoration Specialists can restore your Butte County Home

8/22/2016 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Chico/Lake Almanor is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Chico/Lake Almanor

SERVPRO of Chico/Lake Almanor specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Chico/Lake Almanor is a 24 hour Full Service Restoration Company!

Meet our Crew! :

See our Certifications:

License #: 1013416

New Ownership

1/19/2015 (Permalink)

Dear friends and colleagues,

SERVPRO of Chico / Lake Almanor is pleased to announce that we are now under new/old ownership. As of January 1, 2015 William & Babette Jones have become the sole owners of the franchise.

William has been in the restoration industry since September 1998 and has been a co-owner and managing general partner of SERVPRO of Chico / Lake Almanor since July 1, 2010. William is certified in water damage restoration, fire damage restoration, mold remediation, trauma scene clean up and applied structural drying.

William and his staff are very excited to continue serving you and your clients and appreciate all of the support that you have been to our business these past 4 years and we look forward to serving your needs for many years to come.


William & Babette Jones
SERVPRO of Chico/ Lake Almanor