Recent Posts

Kelsey and Casey on a commercial water loss

3/18/2019 (Permalink)

Why SERVPRO Kelsey and Casey on a commercial water loss Kelsey and Casey are taking all information in order to properly dry out a structure

Here at SERVPRO of Chico/ Lake Almanor, we use only the most up to date technical equipment and monitoring programs for our customers. In this photo we have Kelsey who is a production manager and Casey, a production technician. Kelsey is using a proprietary SERVPRO program called, "DryBook" for processing this large commercial job. She is able to measure all of the rooms and determine the best plan of action for the drying process. Casey is assisting in taking moisture readings throughout this loss in order to be sure we are providing the necessary amount of air movers and dehumidifiers for the specific job.  As the machines are appropriately and strategically placed, the monitoring process will continue each day until the rooms are back to dry standard. It is important to have the most accurate information so that your home or business will be dried efficiently. If you have a water damage in your home, give us a call to get the drying process started. We will quickly make it, "Like it never even happened." (530) 899-9141

Celebrating Teamwork and Excellent Workmanship

2/21/2019 (Permalink)

Why SERVPRO Celebrating Teamwork and Excellent Workmanship Casey, Maria, Gloria and Tom receiving an award for a job well done!

Here at SERVPRO of Chico/ Lake Almanor we have created a list of core values that we look for in our employees. We desire to raise up a team of people who have the same passion for the purpose as we do. 

Well, look no further than this dream team. Meet Casey, Maria, Gloria and Tom. They were assigned to a commercial job in Paradise due to the devastation of the Campfire. Our customer had many requirements for this job from their corporate office, and this team didn't skip a beat. The entire building was cleaned and cleared out in record timing, and the workmanship was so well done it could be on the cover of a magazine. This job was executed perfectly. 

We love celebrating a job well done! This team received awards from the owner for doing such a great job. 

"FUN"draising for the American Cancer Society

2/21/2019 (Permalink)

Why SERVPRO "FUN"draising for the American Cancer Society Our guests painting away!

One of the best things about SERVPRO of Chico/ Lake Almanor is that giving back is one of our best traits. We believe that the more you give, the richer you will be. 

We have been raising funds for the American Cancer Society for the last 4 years. Our team has a passion for the purpose, as some of our employees have been affected by cancer. 

One of the fundraisers we decided to host was a paint and wine tasting night. This also gave us an opportunity to spend time with people in our industry outside of the regular work day. 

Everyone enjoyed wine pairing and painting with their friends and coworkers. 

We also raised over $800 by this one event! 100% of the proceeds went to The American Cancer Society. Thanks for such a great time everyone! 

Hello Up There! SERVPRO of Chico/ Lake Almanor Can Reach That!

2/21/2019 (Permalink)

Why SERVPRO Hello Up There! SERVPRO of Chico/ Lake Almanor Can Reach That! Dave and Summer getting ready to clean the church ceiling

Every once in a while we are asked to perform a job that may require a little extra courage on the technician's part. It could be a tiny confined space, a biohazard situation, or even being required to be on top of a scissor lift all week. 

As our team was being lined out the morning of this job, our Production Lead asked for two people who were not afraid of heights. We had two fearless hero's that were up for the challenge and so excited. 

Dave and Summer used the lift to clean the top most parts of this church. Here you can see them at the top getting ready to start the process. This is a tedious task as the lift has to be brought down in order to move it to clean the next section of ceiling. They did a great job! 

SERVPRO helps to put together over 1,000 First Responder Care Kits

2/14/2019 (Permalink)

Why SERVPRO SERVPRO helps to put together over 1,000 First Responder Care Kits SERVPRO brings the green!

In the summer of 2018, our neighboring community of Shasta and Trinity Counties experienced a large wildfire. The fire burned nearly 93,000 acres and over 4,500 emergency personnel headed to the area to assist. 

We received a call from our corporate office that an organization called No Town Left Behind wanted to partner with us to help provide some relief to first responders. 

We met with Kimberly from NTLB and quickly went into action. We gathered our employees and family and met with Kimberly and the Church of Glad Tidings to mass produce bags filled with relief items. Some of these items included eye drops, fruit cups, protein bars and chapstick. Things that would be helpful if a first responder needed a little TLC. 

The 95 degree weather didn't slow us down as we put together over 1,000 packs for the first responders. 

We are happy to say that we were able to deliver the items to first responders in the Redding and Chico area. THANK YOU first responders! 

Winter Storm hits Butte County

2/5/2019 (Permalink)

Storm Damage Winter Storm hits Butte County A photo taken by our employee headed Eastbound on Skyway towards Paradise.

Happy February! 

If you were up early this morning, you most likely noticed an unusual site if you live in the Valley. 

Snow is not common here in Chico, so we were in for a great surprise today. Due to the unusual conditions, California Highway Patrol closed the Skyway at Honey Run Road, and then Bruce Road. 

We would like to take a moment to remind you of just a few safety tips while you are traveling in snow or icy conditions: 

  • Slow down. Accelerate and brake slowly
  • Leave more distance between you and the vehicle ahead of you. This will help to prevent collision if your car slides
  • Don't stop if you can avoid it
  • If you are feeling uneasy about driving in these conditions, simply don't. Staying home may be your best option

Stay safe out there! 

A Superbowl sized Water Damage

2/5/2019 (Permalink)

Water Damage A Superbowl sized Water Damage A trailer full of air movers on Superbowl Sunday

Sunday morning, 7:30 am. Thoughts swirling around about who will win the Superbowl this afternoon, or maybe what appetizers you'll chow down on?

7:30 am for our team on Superbowl Sunday meant heading out to a local hotel after a pipe burst. Four floors of flooded carpeting, wet walls and ceilings. 

Our offensive team of about 10 huddled together before heading out to save the day. Once onsite, our estimator walked through with the manager to scope out the damage. The rest of the team snapped into action to start extracting standing water. 

There were no fumbles as our team quickly worked together to get the large commercial building dry. We were in possession until the very end, when air movers could be set. 

The real MVP's are the water technicians who worked together to make it like, "It Never Even Happened." 

Why Should I Choose SERVPRO for CE Classes?

1/30/2019 (Permalink)

Why SERVPRO Why Should I Choose SERVPRO for CE Classes? William Jones, the Owner of SERVPRO of Chico/ Lake Almanor teaching a Continuing Education class.

Did you know that SERVPRO of Chico/Lake Almanor offers a variety of Continuing Education Classes for FREE for professionals in the industry? What is a Continuing Education Class you ask? Insurance agents are required to take several courses that offer credits to keep their licensing up to date. In California, each hour counts as one credit, and 24 hours are required for every two year term. 

Here at SERVPRO of Chico/ Lake Almanor, we offer these approved courses to our local agents at no cost. We have also found these courses to be beneficial to property managers, as well as realtors and maintenance crews. 

We offer a variety of courses such as Ethics, Understanding Mold in the Restoration Industry, Biohazard Cleanup and more. We feel it is important for individuals in the industry to get the correct information. Who better to teach than the professionals themselves? 

To make it even more convenient for attendees, we can come to you! Give us a call to set up a Continuing Education Class in your office today. (530) 899-9141 

SERVPRO of Chico/ Lake Almanor heads to Redding to assist in the Carr Fire

1/30/2019 (Permalink)

The Carr fire started on July 23rd, 2018 off highway 299 and Carr Powerhouse road. The fire quickly grew up to 20,000 acres overnight. The fire continued to burn rough terrain until August 30th, 2018 when the total burn area came to 299,651 acres.

One of the most amazing parts of being part of this franchise system, is that we can assist in what we call a, "storm event." This means we have the assistance of other SERVPRO franchises to get people's homes and businesses cleaned, repaired, and back to their regular routine.

Our franchise went up to the Shasta/ Trinity area for weeks to assist in getting commercial and residential customers taken care of. We provided many air scrubbers to businesses and provided soot cleaning for our customers. We are happy to be of help to our neighboring communities in their time of need. 

The Campfire devastates Paradise and surrounding areas

1/29/2019 (Permalink)

The Campfire has been deemed the most destructive wildfire in California's history. The morning of November 8th was a chaotic time for our SERVPRO employees and their families, along with the rest of Butte County. 

At the time of the fire, we had 7 employees and their families who lived in Paradise, Magalia, Yankee Hill and Butte Valley. Once the word got out at how fast moving this fire was, the staff went into survival mode. Some of our employees assisted in getting evacuated employees set up here at our office, which was safe from the fire zone. 

It was an exhausting few days of chaos- making sure all of our employees were out of the fire zone and safe and set up here at our office if needed. We took some time off to be with our families, as the fate of our homes was unknown. 

We ended up adopting the quote, "The love in the air is thicker than the smoke" because, well, it was. We felt the outpouring of love and support from our community. People from all over reached out to start collecting essential items, making food, volunteering time and fundraising for people affected by the fire. 

We at SERVPRO want to give a sincere thank you to all those who volunteered their time and energy assist in building this community back up. We are so proud to be #ButteStrong and are in this with you for the long haul.