Recent Posts

Mold Remediation Procedures

5/12/2020 (Permalink)

Mold Remediation Service Equipment A Hepa 500 Air Scrubber is used by our staff during mold remediation services to prevent cross contamination of unaffected areas of your home.

SERVPRO stays up to date on all industry standards.

Finding microbial growth in your home can be scary as a homeowner. We are here for you even in the most difficult times. SERVPRO stays up to date on all of the newest industry standards to protect your home and your family every time.  SERVPRO of Chico/Lake Almanor, Grass Valley/Loma Rica and Yuba City/Marysville is IICRC Certified in Mold Remediation Services and is open for you 365 days a year. By calling our corporate office at (530)899-9141 you are trusting a commited team of experts to provide outstanding service every time.  

Why SERVPRO? – Training & IICRC Standards in Fire and Water Cleanup and Restoration

3/19/2020 (Permalink)

SERVPRO van in front of house  SERVPRO of Chico/ Lake Almanor is always here to help! 530-899-9141

We at SERVPRO in Chico, California believe that our customers deserve the very best service, expertise and professionalism.  

Ongoing and extensive training allow us to hold the highly respected Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire and Water Damage Restoration.   We find this is the best way to bring the highest level of results coupled with fast response, decades of front-line experience and personal, friendly and trusted service to our Butte County and Northern California residents and businesses. 

SERVPRO of Chico/ Lake Almanor also offers popular continuing education courses designed to educate, entertain and inform insurance producers, agents and adjusters in the latest trends and state-of-the-art best practices of fire, water and mold damage repair and restoration incidents experienced by their property casualty claims customers.

Call Us Now!  530-899-9141    24/7 - 365

Because we are a SERVPRO franchise our ability to scale people, equipment and resources is unparalleled in the North State.  From a leaking toilet in a home to commercial large loss disasters we can quickly scale the scope and volume of resource requirements.  Our ability to produce desired recovery results for our customers includes:

  • The prompt handling of insurance claims through the SERVPRO National Call Center.
  • Job process and best practices accountability from the first moment a customer picks up the phone and calls us to the finished dry, clean and restored property.
  • Documentation requirements for every detail of a job – from start to finish.
  • A rigorous SERVPRO quality assurance program.
  • We serve insurance adjusters and their clients.

As Chico, California’s trusted and experienced SERVPRO Franchise professional our job is exacting standards, clear and frequent communication to maintain customer reassurance and ensure quality service by providing accurate and transparent documentation. 

530-899-9141

Remember 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to customers within hours. SERVPRO documented and measured performance increases value to our residential and commercial clients. Our years of hard-earned results in the fire and water cleanup and restoration industry maintains our competitive advantage by achieving customer satisfaction.

Why SERVPRO? - Butte County, CA

2/21/2020 (Permalink)

SERVPRO vans and trucks and small logos on bottom SERVPRO of Chico/ Lake Almanor is always here to help! 530-899-9141

A Safe, Clean & Comfortable Living Environment for You and Your Family.

We are highly trained fire, water, storm and odor damage clean up and restoration specialists.  SERVPRO of Chico/ Lake Almanor provides 24-hour service, advanced technology and is faster to any size disaster.

Our team of professionals understand your situation. As a residential or commercial business property owner, a real estate or insurance agent, or adjuster the goal is to keep costs down.  SERVPRO Franchise Professionals are uniquely qualified to help.

Claims and Emergency Response

Property restoration is our priority. Our customers appreciate the immediate response, and you will know everything is being done to limit the damage.

Claim Reduction through Pre-Testing

Property restoration creates less expense than replacing property.  Insurance claims professionals know the rule is, "Restore whenever possible, replace only when necessary." We utilize advanced pretesting procedures on damaged contents and structural components on every loss to make an informed decision on restorability.

Contents, Property and Claims Inventory Service

SERVPRO can provide an itemized loss inventory. We maintain thorough written and digital documentation, as well as photos.

Customer Benefits - Restoration Industry Best Practices

  • A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
  • Informative Reports to Improve Results.

SERVPRO of Chico/ Lake Almanor – 530-899-9141

Like our Facebook page at: https://www.facebook.com/SERVPROofchicolakealmanor/

Why SERVPRO? – Trust, Compassion, Communication

2/21/2020 (Permalink)

SERVPRO logo with text stating we orange heart emoji our customers Call SERVPRO of Chico/ Lake Almanor today! 530-899-9141

SERVPRO of Chico/ Lake Almanor has been redefining the mold, fire and water restoration industry in Butte County

The sheer volume of fire and water damage emergency resources, capabilities and expertise we bring to our local community is nothing short of amazing.  As a result of being part of the nationally recognized SERVPRO brand, our training of home and business owners, insurance and real estate agents and property managers exponentially increases. Our ability to utilize the national scope of mitigation and restoration training through the vast experience of over 1700 SERVPRO franchise professionals. What this means for Butte County and surrounding residents is that when you choose SERVPRO, you choose the best!

SERVPRO Performance Guidelines

Our SERVPRO technicians are professionally trained and certified in Fire and Water RestorationCarpet and Upholstery CleaningMold Removal, BiohazardTrauma and Crime Scene Clean Up.  Also, as one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. As a California SERVPRO Franchise we adhere to over twenty different guidelines to receive insurance client referrals from the likes of Farmers, State Farm, AllState, USAA, and dozens of others. From insurance to background checks on employees, each requirement is maintained continually to help ensure our customers get the best possible service.

Transparent Job Documentation and Customer Communication

When you first contact SERVPRO of Chico/ Lake Almanor your referral gets tracked and reported at each step of the work process. We follow IICRC fire, water, mold and standardized restoration industry cleaning procedures.  Our SERVPRO water drying workbook provides complete industry standard validation. The “DryBook” as we call it is a trackable and transparent documentation pipeline so our customers can stay informed on daily job progress and status reports.  Proper equipment utilization and drying validation is a part of every job file when you call 530-899-9141 and use us as your vendor of choice.  From the first notice of loss, the cause of the claim, to response times and ongoing job status details; we provided the most comprehensive mitigation reporting data available.

Trust SERVPRO of Chico/ Lake Almanor to do the job right.  The results from our years of experience helping home and commercial business owners effectively and quickly stop, clean and restore the most harrowing fire, biohazard, trauma, crime scene, water and mold damage disasters speak for themselves.  We are available 24 hours a day, 365 days a year to provide answers and peace of mind. 

Your emergencies are our emergencies met with courtesy, compassion and trust.

Call Us Now!  530-899-9141

Why SERVPRO? – Safety, Experience, Friendship

2/21/2020 (Permalink)

SERVPRO logo with people talking, working, and moving equipment Call SERVPRO of Chico/ Lake Almanor today! 530-899-9141

The reasons families trust SERVPRO® to restore fire and water damage in their homes.

Northern California can bring many different weather conditions producing fire, flooding, tree and snow damage, on top of unexpected incidents that can take place. When these events happen to your home, anxiety and stress about the damaged conditions can last much longer. Our trustworthy and highly trained SERVPRO technicians use their training help make your recovery from tragedies, stress free and organized. We understand that safety and communication with your family is key, and it is maintained throughout the entirety of the restoration and recovery process.

Our business staffing model is extremely strict and selective through the background vetting and training process. We always look at every situation as if we personally are going through the disaster. Our goal is to make sure all customers have a seamless, stress-free experience when disaster strikes.

Let our team of professional’s help eliminate concerns when it comes to navigating your insurance claims with agents and adjusters. SERVPRO’s experts can guide your family in the right direction with both the work we complete and the outside professionals that we network with such as, framers, plumbers and electricians. We also work closely with city, county and state agencies that help simplify efforts with your family’s home restoration after a disaster.

Our staff would like to know how we can assist you and your family when disaster hits. We hope the first number you call is SERVPRO of Chico/ Lake Almanor – 530-899-9141

Emergencies and Insurance – How can SERVPRO help you?

2/13/2020 (Permalink)

Dishwasher overflowing with water SERVPRO of Chico/ Lake Almanor is here to help! 530-899-9141

There is never a good time for a disaster to happen and when it does happen chances are you already have so much on your plate. There’s a good chance you may be overwhelmed with stress from damages and trying to figure out how to get the repairs going.

On top of it all, now you need to contact your insurance and see if these damages will be covered or not. 

How can SERVPRO of Chico/ Lake Almanor help you?

When you experience a disaster please call SERVPRO of Chico/ Lake Almanor, the longer you wait to call professionals for disaster relief clean up the more secondary damages can begin to form. Let us restore while you rest. 

  • Insured parties have the right to choose any contractor or mitigation specialist, not just the one the insurance company suggests. Many people think that the only choice they have is the one company the insurance provider refers to. However, that is not true. The Insured ALWAYS HAS THE RIGHT TO CHOOSE. 
  • We will be in direct contact with the adjuster for approvals and updates, so you don’t have to. 
  • We also can schedule any necessary testing, abatement, storage pod, and dumpster deliveries. 
  • Not all people realize how important it is to stay in contact with their adjuster throughout the mitigation process. Your adjuster should be able to give you the information about how the claim process works if you have a deductible and how the payment process works. 

The office works well as a liaison between you and your insurance company. SERVPRO is the preferred vendor for nearly all the large insurance companies. We also go above and beyond insurance protocol. When a disaster happens you need the best, don’t hesitate to call SERVPRO of Chico/ Lake Almanor, 24/7-365. 530-899-9141

Storm Damage Inspection Strategy – Butte County California

2/6/2020 (Permalink)

Lifted roof shingles with bold text saying Check This Out SERVPRO of Chico/ Lake Almanor is here to help! 530-899-9141

Assessing Butte County Storm Damage

The beautiful Northern California seasons are often tempered by powerful storms, with heavy rains, strong winds and destructive hail. Through it all, your home protects you from the elements, so be sure to check it for damage afterward.

Even if you have no reason to suspect that damage occurred, check your home and its surroundings (once it’s safe to do so). It’s important to identify problems, make emergency repairs and determine if an insurance claim is necessary.

Here is a list of Storm Problems areas:

Roof

Your roof might be the area of your home most vulnerable to damage in a storm, because so many things can impact it. Whether you’ve had high winds and downed tree branches or just a simple hailstorm, look for these indicators of damage:

  • Holes in the roof
  • Missing Shingles
  • Leaks in your roof or ceiling
  • Split seams

Building Exteriors

While siding, stucco and brick all are durable, they also are susceptible to storm damage. In some instances, homeowners don’t notice until it’s too late to file a claim, so check carefully for:

  • Cracking, chipping or dings and dents on siding. Even if there doesn’t appear to be damage at first, check again at a different time of day. You may see something you missed when the lighting is different.
  • Holes in stucco. This is a serious problem, even when small, so look closely. If you find holes, have a professional conduct a full property inspection.
  • Damaged brick and tuck pointing. While brick typically holds up well, a check can identify any problem areas.
  • Detached or damaged trim, gutters, etc.

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Chico/ Lake Almanor can respond immediately to storm and flooding conditions.

Assessing Butte County Storm Damage

The beautiful Northern California seasons are often tempered by powerful storms, with heavy rains, strong winds and destructive hail. Through it all, your home protects you from the elements, so be sure to check it for damage afterward.

Even if you have no reason to suspect that damage occurred, check your home and its surroundings (once it’s safe to do so). It’s important to identify problems, make emergency repairs and determine if an insurance claim is necessary.

Here is a list of Storm Problems areas:

Roof

Your roof might be the area of your home most vulnerable to damage in a storm, because so many things can impact it. Whether you’ve had high winds and downed tree branches or just a simple hailstorm, look for these indicators of damage:

  • Holes in the roof
  • Missing Shingles
  • Leaks in your roof or ceiling
  • Split seams

Building Exteriors

While siding, stucco and brick all are durable, they also are susceptible to storm damage. In some instances, homeowners don’t notice until it’s too late to file a claim, so check carefully for:

  • Cracking, chipping or dings and dents on siding. Even if there doesn’t appear to be damage at first, check again at a different time of day. You may see something you missed when the lighting is different.
  • Holes in stucco. This is a serious problem, even when small, so look closely. If you find holes, have a professional conduct a full property inspection.
  • Damaged brick and tuck pointing. While brick typically holds up well, a check can identify any problem areas.
  • Detached or damaged trim, gutters, etc.

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Chico/ Lake Almanor can respond immediately to storm and flooding conditions.

Tips for Protecting Your Hardwood Floors!

2/6/2020 (Permalink)

Hardwood floors with water damage SERVPRO of Chico/ Lake Almanor is here to help! 530-899-9141

Water is the biggest enemy of hardwood floors. After a flood, your best chance of recovering your hardwood floor is to hire a professional restoration company immediately. However, failing to protect your floor from moisture or spills daily, can also cause irremediable damage. Here is what you can do to keep your hardwood floor dry and undamaged:

  • Remove wet, moist or damp items, such as carpets, clothes, boots or appliances, from the floor as fast as possible.
  • Wipe up any spills from the surface of the hardwood floor immediately to prevent the liquid from penetrating the floor.
  • If a room with hardwood floor has an exterior door, place a rug in front of the door.
  • Inspect the plumbing and fix any leaks that could cause water to leak into the floor (or any structural component for that matter).
  • Control the humidity in your home. Be aware that during the summer, air tends to be moister and during the winter, the air is dryer than usual. Both moist and dry air can affect wood, so adjust your humidifier accordingly.
  • Reinforce the sealant on your hardwood floor periodically. Wax sealants should be refinished annually. Polyurethane sealants (oil or water based) last longer and only require maintenance every few years.
  • When cleaning hardwood floors, use a quality product intended specifically for hardwood floors. Make sure you don’t leave pools or puddles of liquid, no matter how small, on your floor. Don’t soak the mop head or the cloth you are using; instead, only dampen them a little.

For professional fire, water and mold restoration services, contact your local SERVPRO office.

CALL SERVPRO… We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Chico/ Lake Almanor uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 899-9141

Helpful Hints for Water Damage in Your Home

2/3/2020 (Permalink)

couch submerged in water next to lamp and plant When the unexpected happens – Call SERVPRO of Chico/ Lake Almanor 530-899-9141

What happens when you come home to standing water in your kitchen?

Or when you step out of bed and the floor is wet and the carpet is squishy?

Do you know what steps to take? Here are a few helpful hints if you experience water damage from clean water:

  • Shut off the source of water if possible, or contact a plumber to stop the water source
  • Turn off circuit breakers for affected areas in the home/ building
  • Remove as much water as you can by mopping the area, or laying towels
  • Place aluminum foil between wood furniture and wet carpet
  • Do not enter a room if there are any electrical hazards
  • Do not leave books or magazines on the floor, they can cause staining
  • Do not use any electric appliances in the affected room/area

If you need assistance, please give us a call!

We provide emergency water mitigation services 24 hours a day, 365 days a year.

(530) 899-9141

What Storm Damages Should You Anticipate For?

2/3/2020 (Permalink)

Broken tree branches over street with SERVPRO house logo and bold text SERVPRO of Chico/ Lake Almanor is always here to help! 530-899-9141

The stormy season is upon us and the Butte County and surrounding areas are not immune to the potential damages that may come with the influx of water, hail, and high winds. During this time, it is essential to have the needed knowledge as a home or business owner to keep your home and business safe. Storm damage isn’t always something that comes to mind when we see the first chance of rain, but sometimes it is necessary. Different types of weather can create different types of damage, both based upon severity and amount. When you need help cleaning up the mess that Mother Nature has left on your doorstep, a professional full-service restoration company like SERVPRO of Chico/Lake Almanor can help. So, what type of weather scenarios should you be on the lookout for?

Flooding

One of the most destructive forms of storm damage in terms of your home’s structural integrity is flooding. Floods have the potential to occur when heavy rainfall, such as that associated with hurricanes, cause water levels to rise and surge into all territory. Even a minor flood can send unknown contaminated water straight through your home. This water is dirty, full of debris, and extremely harmful to a home’s structure and your belongings. Call a professional to get the flood water navigated properly from your home to attempt to avoid these damages.

Hail

There have been horror stories on the different sizes of hail and the insurmountable damage that it has caused in the past. Hail can cause damage to yourself, your car, your home, and any exterior possessions. During particularly nasty storms, you might find yourself having, broken windows, water damage, destroyed siding, and downed trees. This type of storm is a fairly common one, so it is extremely important to be aware of the damage to expect and to keep SERVPRO’s number close at hand.

High Winds

A gentle breeze can be such a relief on the hot days during summer, but it is certainly not fun when combined with stormy weather and has the potential to increase speed to dangerous rates. Wind does the bulk of damage outside of your home such as busting windows, destroying framing and shutters, and causing cracks and holes. Here in the Butte County and Plumas County regions there is another danger when it comes to incredibly high winds, trees. Trees have the potential of causing massive damage to your home during a storm.

Contact SERVPRO of Chico/Lake Almanor for Help!

SERVPRO of Chico/Lake Almanor is a 24 hour, 7 days a week, 365 days a year!

We’re a Full-Service Restoration Company here to service you. Our goal is to get you back into your home safely and promptly.

Call us today to find out more information!

(530)899-9141

License #: 1013416