Recent Posts

How to Deal with a Fire in an Apartment Complex

7/27/2020 (Permalink)

Get out and stay out Before a fire happens though make sure you have an Emergency Readiness Plan put together for you by our SERVPRO team

As a property manager you take on the responsibility of providing a safe, functional, and comfortable environment for your tenants and their families. The weight you hold on your shoulders is very great and our staff at SERVPRO thank you for your efforts in serving our community.

A big part of being a property manager is preventing a disaster from damaging the property. When there is a fire in an apartment it can result in damage to multiple units, damage to the tenants’ contents and damage to the land itself.

Taking special care of the property to ensure fire safety procedures such as installation of fire extinguishers, emergency shut offs and proper landscaping are huge when preventing a fire.

Should you experience a fire in one of your buildings or units what should you do from there?


Our professionals can provide a wide array of services to specifically cater to your needs.

Before a fire happens though make sure you have an Emergency Readiness Plan put together for you by our SERVPRO team. This is a free service which will provide your specific property with information on how to deal with several types of damages.

Call us today to make an appointment to get your free Emergency Readiness Plan!


Keeping a Fire Out of Your Restaurant

7/27/2020 (Permalink)

Fire damage to restaurant We can assist you with not only restoration services but board-up services, appliance cleaning, content cleaning, structure cleaning and duct cleaning

SERVPRO appreciates the hard work and excellent service that our local restaurants provide for this community. Serving in the food industry can be dangerous work with building maintenance, knife work, cooking and kitchen fires. Kitchen fires are a big safety concern and can stand between a restaurant staying open and a restaurant closing. Having a fire in your kitchen can be devastating, that’s why SERVPRO is here to help.

Here are a few ways to prevent a fire in your restaurant –

Perform standard maintenance routine and inspections on all of your electrical equipment.

By taking the time to thoroughly inspect all of your equipment you can prevent an electrical fire by happening while the equipment is in use by an employee. Make sure that you schedule your  inspections and perform maintenance rapidly upon discovery of an issue.

Minimize the spread of grease.

The most common cause of a kitchen fire is the accumulation of grease. Make sure to complete cleanings of your kitchen and the equipment daily to ensure that grease does not build up and cause a fire while cooking.

Clean the exhaust hood.

The exhaust hood over a stove can become clogged with grease, dust and soot from the smoke which can result in a fire. Make sure to perform a thorough cleaning of this on a routine basis to prevent damage.

In the event you do have a kitchen fire what should you do?

Call your friends here at SERVPRO! We can assist you with not only restoration services but board-up services, appliance cleaning, content cleaning, structure cleaning and duct cleaning to cater to your specific needs.

Give us a call today to find out what we can do for you to save your business after a fire.


SERVPRO Heroes Can Save Your Business

7/27/2020 (Permalink)

Commercial water damages Don’t stay closed – call SERVPRO!

Having a water damage affect your business can be detrimental to not only the building but to your business as well. Most businesses after having a disaster occur do not reopen as a result.

Don’t stay closed – call SERVPRO!

SERVPRO has been saving businesses since 2010 and has been supporting local business owners during even the largest disasters.

Here at SERVPRO, we believe in being as ready as possible for any and all emergencies which is why we offer FREE Emergency Ready plans to all local businesses. This emergency plan is specifically designed for your business and will help you get through any and all situations before calling SERVPRO!

If you are a local business owner and would like more information on how you can protect your business, staff and customers give us a call at (530)899-9141.

Restoring Your Contents After a Fire

7/24/2020 (Permalink)

Fire Damaged Contents SERVPRO is available for you 24 hours a day, 7 days a week, 365 days a year!

The feeling of loss after having a fire in your home cannot be put into words. SERVPRO is here to support you and be here for you every step of the way.

Having a fire damage, no matter how large or small, can be extremely devastating especially if it affected your contents. You can be sure that by trusting SERVPRO to help you restore your home and your belongings that you will find that peace of mind again.

So what happens next?

After contacting your friends here at SERVPRO, we will complete an inspection of your home to determine what services may be needed for your specific damage to make sure you get the best service and best outcome possible. After this inspection has been completed, our staff get to work!

The contents in your home need special care and attention that only SERVPRO staff are able to provide. We determine what type of cleaning will be best suited for your contents based off of the type of fire that was present. We follow the following guidelines for cleaning –

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe -Effective for items that can’t withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

By following our cleaning systems, are staff are able to restore your contents back to their preloss state.

Don’t feel lost after a fire. SERVPRO is always here to help.

Give us a call today at (530)899-9141.

Mold Remediation Procedures

5/12/2020 (Permalink)

Mold Remediation Service Equipment A Hepa 500 Air Scrubber is used by our staff during mold remediation services to prevent cross contamination of unaffected areas of your home.

SERVPRO stays up to date on all industry standards.

Finding microbial growth in your home can be scary as a homeowner. We are here for you even in the most difficult times. SERVPRO stays up to date on all of the newest industry standards to protect your home and your family every time.  SERVPRO of Chico/Lake Almanor, Grass Valley/Loma Rica and Yuba City/Marysville is IICRC Certified in Mold Remediation Services and is open for you 365 days a year. By calling our corporate office at (530)899-9141 you are trusting a commited team of experts to provide outstanding service every time.  

Why SERVPRO? – Training & IICRC Standards in Fire and Water Cleanup and Restoration

3/19/2020 (Permalink)

SERVPRO van in front of house  SERVPRO of Chico/ Lake Almanor is always here to help! 530-899-9141

We at SERVPRO in Chico, California believe that our customers deserve the very best service, expertise and professionalism.  

Ongoing and extensive training allow us to hold the highly respected Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire and Water Damage Restoration.   We find this is the best way to bring the highest level of results coupled with fast response, decades of front-line experience and personal, friendly and trusted service to our Butte County and Northern California residents and businesses. 

SERVPRO of Chico/ Lake Almanor also offers popular continuing education courses designed to educate, entertain and inform insurance producers, agents and adjusters in the latest trends and state-of-the-art best practices of fire, water and mold damage repair and restoration incidents experienced by their property casualty claims customers.

Call Us Now!  530-899-9141    24/7 - 365

Because we are a SERVPRO franchise our ability to scale people, equipment and resources is unparalleled in the North State.  From a leaking toilet in a home to commercial large loss disasters we can quickly scale the scope and volume of resource requirements.  Our ability to produce desired recovery results for our customers includes:

  • The prompt handling of insurance claims through the SERVPRO National Call Center.
  • Job process and best practices accountability from the first moment a customer picks up the phone and calls us to the finished dry, clean and restored property.
  • Documentation requirements for every detail of a job – from start to finish.
  • A rigorous SERVPRO quality assurance program.
  • We serve insurance adjusters and their clients.

As Chico, California’s trusted and experienced SERVPRO Franchise professional our job is exacting standards, clear and frequent communication to maintain customer reassurance and ensure quality service by providing accurate and transparent documentation. 


Remember 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to customers within hours. SERVPRO documented and measured performance increases value to our residential and commercial clients. Our years of hard-earned results in the fire and water cleanup and restoration industry maintains our competitive advantage by achieving customer satisfaction.

Why SERVPRO? - Butte County, CA

2/21/2020 (Permalink)

SERVPRO vans and trucks and small logos on bottom SERVPRO of Chico/ Lake Almanor is always here to help! 530-899-9141

A Safe, Clean & Comfortable Living Environment for You and Your Family.

We are highly trained fire, water, storm and odor damage clean up and restoration specialists.  SERVPRO of Chico/ Lake Almanor provides 24-hour service, advanced technology and is faster to any size disaster.

Our team of professionals understand your situation. As a residential or commercial business property owner, a real estate or insurance agent, or adjuster the goal is to keep costs down.  SERVPRO Franchise Professionals are uniquely qualified to help.

Claims and Emergency Response

Property restoration is our priority. Our customers appreciate the immediate response, and you will know everything is being done to limit the damage.

Claim Reduction through Pre-Testing

Property restoration creates less expense than replacing property.  Insurance claims professionals know the rule is, "Restore whenever possible, replace only when necessary." We utilize advanced pretesting procedures on damaged contents and structural components on every loss to make an informed decision on restorability.

Contents, Property and Claims Inventory Service

SERVPRO can provide an itemized loss inventory. We maintain thorough written and digital documentation, as well as photos.

Customer Benefits - Restoration Industry Best Practices

  • A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
  • Informative Reports to Improve Results.

SERVPRO of Chico/ Lake Almanor – 530-899-9141

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Why SERVPRO? – Trust, Compassion, Communication

2/21/2020 (Permalink)

SERVPRO logo with text stating we orange heart emoji our customers Call SERVPRO of Chico/ Lake Almanor today! 530-899-9141

SERVPRO of Chico/ Lake Almanor has been redefining the mold, fire and water restoration industry in Butte County

The sheer volume of fire and water damage emergency resources, capabilities and expertise we bring to our local community is nothing short of amazing.  As a result of being part of the nationally recognized SERVPRO brand, our training of home and business owners, insurance and real estate agents and property managers exponentially increases. Our ability to utilize the national scope of mitigation and restoration training through the vast experience of over 1700 SERVPRO franchise professionals. What this means for Butte County and surrounding residents is that when you choose SERVPRO, you choose the best!

SERVPRO Performance Guidelines

Our SERVPRO technicians are professionally trained and certified in Fire and Water RestorationCarpet and Upholstery CleaningMold Removal, BiohazardTrauma and Crime Scene Clean Up.  Also, as one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. As a California SERVPRO Franchise we adhere to over twenty different guidelines to receive insurance client referrals from the likes of Farmers, State Farm, AllState, USAA, and dozens of others. From insurance to background checks on employees, each requirement is maintained continually to help ensure our customers get the best possible service.

Transparent Job Documentation and Customer Communication

When you first contact SERVPRO of Chico/ Lake Almanor your referral gets tracked and reported at each step of the work process. We follow IICRC fire, water, mold and standardized restoration industry cleaning procedures.  Our SERVPRO water drying workbook provides complete industry standard validation. The “DryBook” as we call it is a trackable and transparent documentation pipeline so our customers can stay informed on daily job progress and status reports.  Proper equipment utilization and drying validation is a part of every job file when you call 530-899-9141 and use us as your vendor of choice.  From the first notice of loss, the cause of the claim, to response times and ongoing job status details; we provided the most comprehensive mitigation reporting data available.

Trust SERVPRO of Chico/ Lake Almanor to do the job right.  The results from our years of experience helping home and commercial business owners effectively and quickly stop, clean and restore the most harrowing fire, biohazard, trauma, crime scene, water and mold damage disasters speak for themselves.  We are available 24 hours a day, 365 days a year to provide answers and peace of mind. 

Your emergencies are our emergencies met with courtesy, compassion and trust.

Call Us Now!  530-899-9141

Why SERVPRO? – Safety, Experience, Friendship

2/21/2020 (Permalink)

SERVPRO logo with people talking, working, and moving equipment Call SERVPRO of Chico/ Lake Almanor today! 530-899-9141

The reasons families trust SERVPRO® to restore fire and water damage in their homes.

Northern California can bring many different weather conditions producing fire, flooding, tree and snow damage, on top of unexpected incidents that can take place. When these events happen to your home, anxiety and stress about the damaged conditions can last much longer. Our trustworthy and highly trained SERVPRO technicians use their training help make your recovery from tragedies, stress free and organized. We understand that safety and communication with your family is key, and it is maintained throughout the entirety of the restoration and recovery process.

Our business staffing model is extremely strict and selective through the background vetting and training process. We always look at every situation as if we personally are going through the disaster. Our goal is to make sure all customers have a seamless, stress-free experience when disaster strikes.

Let our team of professional’s help eliminate concerns when it comes to navigating your insurance claims with agents and adjusters. SERVPRO’s experts can guide your family in the right direction with both the work we complete and the outside professionals that we network with such as, framers, plumbers and electricians. We also work closely with city, county and state agencies that help simplify efforts with your family’s home restoration after a disaster.

Our staff would like to know how we can assist you and your family when disaster hits. We hope the first number you call is SERVPRO of Chico/ Lake Almanor – 530-899-9141

Emergencies and Insurance – How can SERVPRO help you?

2/13/2020 (Permalink)

Dishwasher overflowing with water SERVPRO of Chico/ Lake Almanor is here to help! 530-899-9141

There is never a good time for a disaster to happen and when it does happen chances are you already have so much on your plate. There’s a good chance you may be overwhelmed with stress from damages and trying to figure out how to get the repairs going.

On top of it all, now you need to contact your insurance and see if these damages will be covered or not. 

How can SERVPRO of Chico/ Lake Almanor help you?

When you experience a disaster please call SERVPRO of Chico/ Lake Almanor, the longer you wait to call professionals for disaster relief clean up the more secondary damages can begin to form. Let us restore while you rest. 

  • Insured parties have the right to choose any contractor or mitigation specialist, not just the one the insurance company suggests. Many people think that the only choice they have is the one company the insurance provider refers to. However, that is not true. The Insured ALWAYS HAS THE RIGHT TO CHOOSE. 
  • We will be in direct contact with the adjuster for approvals and updates, so you don’t have to. 
  • We also can schedule any necessary testing, abatement, storage pod, and dumpster deliveries. 
  • Not all people realize how important it is to stay in contact with their adjuster throughout the mitigation process. Your adjuster should be able to give you the information about how the claim process works if you have a deductible and how the payment process works. 

The office works well as a liaison between you and your insurance company. SERVPRO is the preferred vendor for nearly all the large insurance companies. We also go above and beyond insurance protocol. When a disaster happens you need the best, don’t hesitate to call SERVPRO of Chico/ Lake Almanor, 24/7-365. 530-899-9141