SERVPRO of Chico / Lake Almanor Employee Photos

Maria G.

Maria G.

Fire Restoration/Janitorial Crew Chief

Maria has been in the restoration industry for more than 15 years and has been with SERVPRO of Chico / Lake Almanor for 6 years. She has worked with or for the owner William Jones for the past 15+ years and is IICRC Certified in fire restoration and ECTP certified in crew production, water production, fire production and carpet and upholstery production. She is an outstanding crew chief, runs all cleaning and content production for our franchise. Maria is always willing and able to respond 24/7 to any loss that SERVPRO receives.

Maria enjoys spending time with her family and she volunteers for the American Cancer Society Relay for Life every year to show her support for her community and for SERVPRO!

She is bilingual and always available for translation.

David H.

David H.

Production Superintendent 

David has been working at SERVPRO of Chico/Lake Almanor for 4 years and he is ECTP certified in water damage restoration, fire damage restoration, mold remediation, and carpet and upholstery cleaning. David is IICRC Certified in Biohazard Clean-up and Water Damage Restoration. As the Production Superintendent, David is the lead on many restoration projects and he is always compassionate and hard working for our customers.

David loves participating in all of the community events that SERVPRO participates in including the Chapman Town Clean-up Day, the Chester 4th of July Parade, the Gold Nugget Days Parade and the SERVPRO Annual Harvest Party! 

David always makes himself available, day or night, to assist on any restoration projects.

Kelsey J.

Kelsey J.

Project Manager

Kelsey has been working at SERVPRO of Chico/Lake Almanor for 3 years. Having started out in the Production position, she has a great knowledge of the industry. She also was the Job File Coordinator for a year before moving into the position of Marketing Support Coordinator. Kelsey is now moving back into the production side as the Project Manager. Kelsey is also ECTP certified in water damage restoration, fire damage restoration, mold remediation, and carpet and upholstery cleaning. She has been IICRC Certified in Water for 2 years. Kelsey is knowledgeable with both the Xactimate, Alacrity and MICA programs.

Kelsey loves the community and participates in all of the community events that SERVPRO is proud to be involved with including the Gold Nugget Days Parade, the SERVPRO Annual Harvest Party and the Chico Firefighter's Association Adopt-a-Family Delivery Day.

Kelsey is CPR Certified and has a certification in Basic Life Support.

Karen F.

Karen F.

Office Manager/Human Resources

Karen is our Office Manager at SERVPRO of Chico- Lake Almanor. Karen is the gorilla glue that holds SERVPRO together and she is always ready to go out into the field and lend a helping hand to the Production Technicians. She has worked on several content pack-out jobs and the customers are really impressed by her compassion and professionalism. Karen is ECTP Certified in Water Damage, Fire Damage, Carpet/Upholstery Cleaning and Employee Safety.

Karen loves to volunteer for several community events that SERVPRO is proud to be a part of including the Chester 4th of July Parade, American Cancer Society's Relay for Life, and the Chapman Town Clean-up Day.

Karen has advanced experience in the utilization of QuickBooks and implementing safety practices among all of our staff. 

Katie F.

Katie F.

Marketing Manager

Katie is our Marketing Manager, and has been with us since July 2015. She has an 11 year history of volunteer work and community outreach. Prior to SERVPRO, she was in medical field. Her love of helping and connecting with people continues as she shares our vision with our community.

Katie isn't afraid to get her hands dirty and work out in the field with the Production Technicians any day of the week. She is always excited and enthusiastic about meeting people of the community. Katie also recently became IICRC Water Certified!

Katie is the head of most of the volunteer events that SERVPRO is proud to participate in including the Chico Firefighters Association Adopt-a-Family, the American Cancer Society Relay for Life, and the NVPOA Expo.

Al C.

Al C.

Production Manager

Al has been working at SERVPRO of Chico/Lake Almanor a year as the Production Manager. He works hard just about 7 days a week to make sure the jobs are done correctly and safely both for our employees and for our customers as well. Al is an excellent source for our Production Staff and he is a very hardworking and compassionate individual who cares very deeply for this company and for our employees.

Al is ECTP Certified in Water Damage, Mold Remediation, Fire Damage, and Carpet/Upholstery Cleaning. Al also recently became IICRC Water Certified. He is an excellent resource for providing our production staff with the most updated safety practices.

Casey F.

Casey F.

Restoration Technician

Casey has been a Restoration Technician for a year and she has been an excellent resource on all Fire Damages, Janitorial Cleanings, and Content jobs. She is recently beginning to move more into the Water Damage Restoration and the Mold Remediation Services. 

Casey is ECTP certified in Water Damage, Fire Damage, Mold Remediation and Carpet/Upholstery Cleaning. Casey is scheduled to become IICRC Water Damage Certified soon.

Casey and her daughter love this community and being a part of all of the events that SERVPRO proudly participates in including the American Cancer Society's Relay For Life, the Chester 4th of July Parade and the Gold Nugget Days Parade.

Denise K.

Denise K.

Job File Coordinator

Denise has been a Job File Coordinator for almost 6 months and has proven to be an excellent resource for both our Production Staff and our customers. Denise's job tasks focus on communication with our customers and their insurance company during the entire job process from start to finish.

Denise is ECTP Certified in Water Damage, Fire Damage, Mold Remediation and Carpet/Upholstery. Denise is also starting to become familiar with Xactimate to assist with our job estimating.

In the time that Denise has been here she is always enthusiastic about assisting in any community events that SERVPRO participates in including the SERVPRO Annual Harvest Party.

Jackie P.

Jackie P.

Job File Coordinator

Jackie has been a Job File Coordinator for about 6 months and she has proven to have excellent customer service and telecommunication skills. Jackie is responsible for assisting our customers from the start of the job to the end by communicating with our customers and their insurance company. 

Jackie is ECTP Certified in Water Damage, Mold Remediation, Fire Damage and Carpet/Upholstery Cleaning. Jackie is currently becoming familiar with Xactimate to be able to assist in our estimating. 

Jackie is never afraid to work long hours or pick up any additional work. She is a very valued member of our SERVPRO team.

Misty C.

Misty C.

Sales & Marketing Rep

Misty has been a Sales & Marketing Representative for almost a year and is a valued member of our SERVPRO Team. Misty has been building relationships with all sorts of community members ranging from Dentists, Schools, Realtors, and Insurance Personnel. 

Misty is a big team player and is consistently willing to help anyone whenever she can. Misty is ECTP Certified in Water Damage, Fire Damage, Mold Remediation and Carpet/Upholstery Cleaning.

Misty has her hands on every community event that SERVPRO is honored to participate in including the Chico Firefighters Association Adopt-a-Family, the Chamber events, and the SERVPRO Annual Harvest Party.

Misty recently joined our SERVPRO Marketing Team as a Sales & Marketing Representative. She is proven to be a wonderful asset to our company and is creating relationships with agents, realtors, property managers, and other companies in our community. We are very fortunate to have her.

Richard R.

Richard R.

Restoration Technician

Richard has been a Restoration Technician for almost 6 months and he has proven to be a dedicated, hard working, team player on every job he is on. He is always willing to go above and beyond on any tasks he is assigned. 

Richard is ECTP Certified in Water Damage, Mold Remediation, Fire Damage and Carpet/Upholstery Cleaning. 

We are looking forward to the growth that Richard will have while he is part of the SERVPRO Team.

Jessie R.

Jessie R.

Sales & Marketing Rep

Jessie has been with SERVPRO for over 3 years. Originally, he started out in the Production Department working and handling jobs for our customers. Jessie recently moved into the Sales & Marketing Representative Role and has proven to be a very knowledgeable source for all of our contacts. 

Jessie is building strong relationship with several community members including Property Managers, Schools, Business Owners and Insurance Personnel. Jessie is IICRC Certified in Water Damage Restoration, Mold Remediation Services and Biohazard Clean-up Services. Jessie is also ECTP Certified in Water Damage, Fire Damage, Mold Remediation and Carpet/Upholstery Cleaning.

Jessie has his hands on all of the community events that SERVPRO is proud to be a part of including the NVPOA Expo, the Gold Nugget Days Parade and the Chico Firefighters Association Adopt-a-Family. 

Jessie is bilingual and is available for translation. 

Geoff N.

Geoff N.

Construction Technician

Geoff has been a Construction Technician for almost 6 months here at SERVPRO of Chico/Lake Almanor and it has been an honor to have him as a valued member of our team. Geoff works hard immediately after our Production Team have finished to rebuild homes and get our customer back in their home in a promptly manner.

Geoff is ECTP certified in Water Damage, Fire Damage, Mold Remediation, and Upholstery/Content Cleaning.