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SERVPRO Storm Safety Tips!

7/18/2017 (Permalink)

Storm Damage SERVPRO Storm Safety Tips! SERVPRO of Chico/Lake Almanor is a 24/7 Full Service Restoration Company here to help with your needs.

Storms are extremely difficult to predict and to guarantee the severity of the storm.

SERVPRO of Chico/Lake Almanor encourages everyone to be as emergency ready as possible for any storm emergency event.

We have generated a list of SERVPRO Storm Safety Tips that could be used throughout the year. By following these steps, you are being more prepared and are doing your part in keeping yourself and your family safe during a devastating event.

1) Stay Inside During Thunderstorms and Blizzards.

They may be cool to look at but lightning, wind and ice can damage powerlines and make them very dangerous to be around. It is also important to stay off of the phone and the computer during a storm. Instead, stay updated on the most current storm conditions with a battery operated radio.

2) Use Flashlights Instead of Candles.

Using candles during a storm can be a huge fire hazard. Never leave candles unattended to nor in an unoccupied room. 

3) Unplug as Many Appliances as Possible.

Doing this will prevent damage to the appliances when the power comes back on. Gradually plug things back in when the power is restored.

4) Do Not Open the Refrigerator or the Freezer Unless You Absolutely Have to.

Keeping the door closed as much as possible will help to make the food last longer.

5) Do Not Try to Use a Gas Appliance to Stay Warm.

Using a gas appliance the wrong way may cause deadly carbon monoxide. Bundle up in layers of clothing and blankets instead.

6) Stay Away From a Damaged Power Line.

Even utility workers cannot tell if a power line is energized just by looking at it. Stay cautious and away from damaged lines.

In the event of a storm damage affecting your home know that SERVPRO of Chico/Lake Almanor is here to help with anything you need. We are available 24 hours a day for emergency services, board ups, water extraction, etc. 


Like it never even happened.

Commercial Cleanings- Flu Prevention!

7/12/2017 (Permalink)

Commercial Commercial Cleanings- Flu Prevention! This time of year is called “flu season.” In the United States, flu viruses are most common during the fall and winter months. Protect yourself!

It is no secret that flu season comes around and hits commercial building employees hard. When one individual is down for the count with the flu, the entire business suffers. Studies show that flu related illness could cost businesses approximately $7 billion per year due to the 111 million work days lost due to flue related illness. The financial consequences could be even larger if the ill employee continues to come to work and gets the other employees sick. There are ways to avoid the consequences and prevent flu related illness from entering the work place.

1) Clean and disinfect regularly.

                The flu can be spread merely through a touch of an infected surface. However, the flu virus is easy to kill when using the appropriate products regularly, especially during the flu season.

2) Target high-touch surfaces.

                Objects such as desks, countertops, doorknobs, keyboards, and phones need to be disinfected as least once a day with a disinfectant.

3) Choose the right products.

                No matter which product you use (chlorine bleach, hydrogen peroxide, ammonium based cleaners) it is important to ensure it is EPA-registered to kill the virus effectively.

4) Use the product correctly.

                Success is achieved when the disinfectants are used properly. It is important to refer to the product label for instructions on cleaning, storage, and hazards.

5) Educate staff on preventative measures.

                If one staff member comes in ill the risk for your other employees increases. Encourage employees to get the seasonal flu vaccine and to avoid coming in when ill. Instruct them to wash their hands regularly.

Do you not have enough time to do a thorough cleaning of your commercial or office building? SERVPRO of Chico/Lake Almanor can do that for you! Our staff are up to date on the most recent cleaning techniques and you will be amazed by the results.

Call today to make an appointment!


How to Respond Appropriately During a Thunderstorm

7/10/2017 (Permalink)

Storm Damage How to Respond Appropriately During a Thunderstorm Should the storm result in damage to your home SERVPRO of Chico/Lake Almanor is here to help you get through it!

SERVPRO of Chico/Lake Almanor believes that all homeowners should be knowledgeable about the safety pre-cautions that can and should be taken in the event of a Thunderstorm Emergency. We have made several blog posts about the importance of safety, having a Storm Safety Kit, and steps that can be taken to prepare for a storm emergency. We have now made a list of tips to be taken during a thunderstorm event.

1) Listen to local news or NOAA Weather Radio for emergency updates. Watch for signs of a storm (darkening skies, lightning flashes, or increasing winds).

2) Postpone outdoor activities if thunderstorms are likely to occur. Many people struck by lightning are not in the area where rain is occurring.

3) If a severe thunderstorm wanting is issued, take shelter in a substantial building or in a vehicle with the windows closed. Get out of mobile homes that can blow over in high winds.

4) Avoid electrical equipment and telephones. Use battery-powered TVs and radios instead.

5) Shutter windows and close outside doors securely. Keep away from windows in case of breakage.

6) Do not take a bath, shower, or use plumbing.

7) If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.

8) If you are outside and cannot reach a safe building, avoid high ground; water; tall, isolated trees; and metal objects. Picnic shelters, dugouts, and sheds are NOT safe.

Do what you can before the storm to prepare for emergencies and make sure you are in a safe location should the storm begin. SERVPRO of Chico/Lake Almanor is here for you and your family in the event of a storm emergency.


“Faster to any Disaster.”

SERVPRO's Mold Remediation Process

7/6/2017 (Permalink)

Mold Remediation SERVPRO's Mold Remediation Process Mold doesn't need to be clearly seen for it to be present. If you suspect any mold growth call us!

Microscopic mold spores are found almost everywhere, both indoors and outdoors. 

This makes it impossible to remove all mold spores throughout a home or business. There are some other restoration businesses that claim "100% mold removal" which is impossible and is a fallacy that simply cannot be done.

SERVPRO of Chico/Lake Almanor is not one of those businesses. We are honest with you from the start and are here to help you, not trick you. We will get you the most accurate information possible about your unique mold situation and tell you the best way to take care of your specific mold loss. We are here to help bring your home back to preloss condition the safest, fastest, and the most correct way.

Although every mold loss is different, and requires a unique solution, the general SERVPRO process for Mold Remediation stays the same and has been proven time and time again to be the best way. The steps listed below illustrate our "typical" process:

1) Emergency Contact- (530)899-9141

You always hear the saying that "acknowledging the problem is the first step". That is completely accurate when referring to having a mold loss in your home or business. Acknowledging the problem and asking our professionals for help is the best start you can do! When you call our office, our very friendly staff will ask questions about your needs and about the damage. Then they will see when the most convenient time for us to meet with you will be so we can make an appointment. We are here to make it easier on you and we will work with your schedule. We are here to serve you and make you feel safe in your home again. SERVPRO of Chico/Lake Almanor is a 24 hour/7 days a week Emergency Service Company which means you can get the best service anytime! Day and night!

2) Inspection and Mold Damage Assessment

The next step is to have our professional technician come out and inspect the affected area and determine the best way to handle your unique situation. SERVPRO is an IICRC certified firm and our staff are constantly being trained and updated on the most current restoration practices. 

3) Mold Containment

When you have authorized for our crew to being the mold remediation process in your home or business our main goal is to bring your home back to preloss condition while preventing further damage to your home. Our crew will close off the contaminated area to avoid mold to spread throughout the area during remediation. Our SERVPRO staff will clean the job site daily to make sure that no further damage will be made.

4) Air Filtration

Our specialized equipment will help to remove the excess mold spores that were released into the air during the removal of the mold contaminated material to help to purify the air and prevent contamination once the mold containment is taken down.

5) Removing Mold and Mold-Infested Materials

Our staff will then removing the affected materials to stop the mold from growing and affected other materials.

6) Cleaning Contents and Belongings

We will keep the job site clean to where once the job has been completed it will be as though it never happened.

7) Restoration

Our goal is to bring your property back to preloss condition and to make it “like it never even happened.”

Call our SERVPRO team today to see what we can do for you! (530)899-9141

 License #: 1013416

Do Not Enter Your Home After a Fire Damage!

6/19/2017 (Permalink)

Fire Damage Do Not Enter Your Home After a Fire Damage! Do not enter a home after a fire damage unless given the authorization to do so by a professional!

After having a fire affect your home you may have the urge to run back inside after the fire has been put out to examine the damage. SERVPRO of Chico/Lake Almanor suggests strongly against that impulse.

Even after the fire department has put out the fire there are still dangers. Do not reenter the home until a thorough inspection has been completed and you are given the thumbs up by a professional. Although a firefighter, building official, or structural stabilization professional may say that it is “OK To Enter”, that does not mean that it is “Safe To Enter.” There are still several elements that can be a hazard if caution is not used. The building may look structurally safe but that is all dependent on the damage to the floor, walls, and ceiling. Fires can weaken these areas without showing any signs. Beware of protruding nails and screws that can puncture through your shoes and injury your feet.

Avoid the legal liability and injury of your curious friends and neighbors by not permitting them access to the damaged area. Avoid allowing children to roam freely in the affected area as not only the aftermath of the smoke and fire damage can be internally damaging but the compromised structure can be a hazard.

Electrocution hazards are always an issue if the electrical service has not been disconnected. Treat all electrical devices as hazards and do not attempt to use them until given the “Safe to Operate” approval from a professional.

SERVPRO of Chico/Lake Almanor is key on safety both for you and for your family. Call us for an inspection after your fire damage.


SERVPRO Caring for Your Belongings During a Water Damage

6/19/2017 (Permalink)

Water Damage SERVPRO Caring for Your Belongings During a Water Damage A water loss in a bike shop that SERVPRO was able to save!

Having a water damage in your home can not only affect the structure of your home but also your belongings. SERVPRO of Chico/Lake Almanor understands what a stressful and difficult time this is for you and your family. We also understand that this isn’t just a building for you, this is your home.

As a leader in the restoration industry, SERVPRO of Chico/Lake Almanor is dedicated to giving you the best service and the most care when it comes to restoring your property and your keepsakes. SERVPRO staff specialize in the restoring of contents not just affected by water but fire and mold as well. Our mentality of “restore” versus “replace” will help to save you money while preserving your belongings. We utilize several methods to clean your contents and our SERVPRO team is knowledgeable to know exactly which technique to use.

  • Dry Cleaning- Used for cleaning light resides off to pre-clean prior to wet cleaning
  • Wet Cleaning- An effective cleaning method for removing moderate to heavy residues
  • Spray & Wipe- Effective for items that can’t withstand wet cleaning
  • Foam Cleaning- Used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning-Involves agitation of the surface being cleaned
  • Immersion Cleaning- Contents are dipped into a bath of cleaning product

Should the damage to your home require extensive restoration or cleaning, SERVPRO of Chico/Lake Almanor can conduct and organize a move out of the affected area. A move out will result in a quicker remodeling process as they will be out of the way of the workers, they will be protected from potential damage during the restoration, and it will protect the contents from creating further on-site damage. Our team specializes in packing and moving your contents safely both during the pack-out and pack-back in. Once the restoration work has been completed, we will work with you to schedule moving your contents back into your home, making it “Like it never even happened.”

Be Prepared for Thunderstorms in Advance

6/1/2017 (Permalink)

Storm Damage Be Prepared for Thunderstorms in Advance Local home had a tree collapse on it during a recent storm.It's a good thing that SERVPRO of Chico/Lake Almanor was called!

Thunderstorms are considered severe in the even that it produces hail at least 1 inch in diameter or has wind gusts of at least 58 miles per hour. Every thunderstorm produces lightning which has shown to kill more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flooded, high winds, and power outages.

The best way to protect yourself and your family is to prepare for a thunderstorm in advance. Here are some tips on what you can do now to be prepared in an emergency.

1) Learn about your local community’s emergency warning system for severe thunderstorms. Make sure you understand what the different warnings mean and how to act upon them.

2) Discuss thunderstorm safety and lightning safety with all members of your household. In the event you are not there make sure the rest of your household would know what to do in the event of an emergency situation.

3) Pick a safe place in your home to gather during a thunderstorm. This safe place should be away from windows, skylights, and glass doors that have the potential to be broken by the weather conditions.

4) Make a list of items to bring inside in the event of a severe thunderstorm. Make sure these items are brought in before the storm. Do not attempt to go out in the middle of the storm to retrieve these items.

5) Make trees and shrubbery more wind resistant by keeping them trimmed.

6) Protect your animals. Ensure that they are either brought inside or kept in a safe part of your home. Again, do not attempt to go out in the middle of the storm in search of your pet.

7) Get trained in first aid and learn how to respond to emergencies. Local hospitals, colleges, and training facilities are open year round to get this training.

8) Put together an emergency preparedness kit.

SERVPRO of Chico/Lake Almanor encourages homeowners to complete these steps to be as prepared as possible during a thunderstorm. Should a thunderstorm affect your home, know that SERVPRO of Chico/Lake Almanor is faster to any disaster and is able to respond 24 hours!


5 Tips & Tricks for Commercial Carpet Cleaning

5/30/2017 (Permalink)

Commercial 5 Tips & Tricks for Commercial Carpet Cleaning SERVPRO of Chico/Lake Almanor can handle all of your Commercial and Residential cleaning and restoration needs!

When it comes to having a highly visited office, as a business owner, you want to make the best impression possible on the clients that come in. If the client see visible dirt and spots they will associate that filth with the business. The dirt and germs that accumulate in carpeting will accelerate wear and tear on the carpet and will greatly reduce the overall cleanliness of the office. There are very simple ways to protect your carpet and to keep them clean.

Step 1) Understand the difference between stains and spots. The only difference between a spot and a stain is the time it was left to sit. You should immediately blot the affected area with a paper towel to absorb as much of the spill as possible as soon as it happens. Never wipe or rub the material into the carpet as it may cause lasting damage.

Step 2) Pre-spray cleaning solution onto the carpet to remove spots. Make sure to follow the instructions on the product being used. If the product is improperly used you risk the chance of leaving behind sticky residue and it can collect even more dirt overtime.

Step 3) Choose the best equipment for the job.Routine cleaning, such as vacuuming daily, can reduce the need for a deep cleaning.

Step 4) Pre-vacuum before attempting to clean.This will remove the dry soil from the carpet as once it gets wet it could become embedded into the carpet.

Step 5) Train your staff. Keeping up a daily routine of cleaning will reduce cost overtime and will help the carpet to last longer.

Are you in need of a heavy cleaning for your carpets? Turn to the experts. SERVPRO of Chico/Lake Almanor can do that for you!

Give us a call today to make an appointment.


What’s Next After Having a Fire Damage?

5/26/2017 (Permalink)

Fire Damage What’s Next After Having a Fire Damage? Fire damages in kitchens are some of the most common places for a fire to occur in your home. Do not leave food unattended to while cooking!

After the fire trucks leave, your home will most likely suffer from fire, smoke damage, and extensive water damage from the firefighters putting out the cause of loss. SERVPRO of Chico/Lake Almanor have the knowledge and specialized restoration techniques to start the process quickly and get you back into your home.

Although every fire damage even is a little different, and often requires a unique solution, the general process stays the same. The steps below illustrate our SERVPRO process for fire damage restoration.

Step 1) Emergency Contact

The restoration process begins when you choose to call SERVPRO. Our office representative will get your information as well as information regarding the fire damage event so that we can respond to your loss quickly and be able to assist you effectively. Getting as much information about the damage will help our staff be prepared and bring the most appropriate equipment and resources for your particular loss.

Step 2) Inspection and Fire Damage Assessment

After receiving the information from you, our office representative will make an appointment for our Fire Damage Specialist to meet with you and complete a thorough inspection of the affected areas. We carefully inspect and test adjoining rooms of your home to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3) Immediate Board-up and Roof Tarp Service

                Fire Damage can often compromise windows, walls and roofs. This could cause a break in security and hazards of broken pieces of glass and debris. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4) Water Removal and Drying (if water damage it present)

                The water removal process begins almost immediately and removes the majority of the water that was left after putting the fire out. SERVPRO then uses dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5) Removal of Smoke and Soot from All Surfaces

                We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6) Cleaning and Sanitizing

                We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. SERVPRO uses a variety of cleaning techniques that have been mastered to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers

                and fogging equipment.

Step 7) Restoration

                Restoration is the final step- getting your home back it its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as reconstruction of various areas or rooms in your home.

SERVPRO can help you from the start of the fire damage restoration to the end. Call us now to find out more about our services and what we can do for you.


How Will You Save Your Business After a Water Damage?

5/22/2017 (Permalink)

Commercial How Will You Save Your Business After a Water Damage? After any water damage situation, your primary focus should be safety first.

Water damage can never be predicted, but they can be prepared for!

SERVPRO of Chico/Lake Almanor has the training, expertise, and the equipment to handle your Commercial loss both large and small. We will respond quickly and stop the damage from continuing throughout the entire structure and walk you through the restoration process through completion. We will bring your business back to preloss condition promptly and care-free for you.

SERVPRO of Chico/Lake Almanor staff are available 24-Hours and are able to provide Emergency Services for any situation, day or night, without fail. As a trusted leader in the Water Restoration Industry, SERVPRO of Chico/Lake Almanor is proud to serve the Chico, Chester, Lake Almanor, Durham, Forest Ranch, and surrounding areas.

So what can you do until SERVPRO of Chico/Lake Almanor arrives?

1) Remove excess water by mopping and blotting

2) Wipe excess water from wood furniture after removal of lamps and tabletop items

3) Remove and prop wet upholstery and cushions

4) Place aluminum foil or wood blocks between furniture legs and wet carpeting

5) Turn on the air conditioning for maximum drying in summer

6) Remove all personal and art objects to a safe, dry, place

7) Gather loose items from floors

All of these steps that you can take before SERVPRO even arrives will help to speed up the restoration process and can also save you money by keeping your possessions safe. Trust the company that is always there for you. Trust SERVPRO of Chico/Lake Almanor!

Did you know SERVPRO of Chico/Lake Almanor is a Full Service Restoration Company that can help you through Emergency Services, Mitigation, Restoration, and the Rebuild of your business?

Call us today to see what we can do for you (530)899-9141.

License #: 1013416